Praveen N Hoy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product defects due to rust

Weslo - Product defects due to rust
Threadmill started noticing rust. The paint started falling off and rust started within less than a year.
View full review
Loss:
$366

Preferred solution: Full refund

Kate O Sjk

Machine turns on sometimes

I believe the machine has some type of storage because sometimes it comes on and sometimes it does not.
View full review
Pros:
  • Great machine when it works
Cons:
  • Too soon for a shortage

Preferred solution: i just want my machine fixed

User's recommendation: NO. shortage with my machine and i can’t get through to anyone for a repair

Anonymous
map-marker Bala Cynwyd, Pennsylvania

Treadmill will not go past 1 mile an hour

No matter what speed I hit(I prefer 3) it will only go to speed one and no higher. If I leave it plugged in for more than a couple hours, it starts beeping. This treadmill has not been used a lot and I dont understand why its malfunctioning.
View full review
Kassadi Tzd

I need to order two replacement foot pads for...

I need to order two replacement foot pads for WLTL 19321 Weldon Cadence c22 treadmill serial number T6240****. Part #34 and part #54. I need to know how much they cost. My email is mary.p.parson@***.com
View full review
Doug H Fap

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Barstow, California

The Crosswalk 5.2 package is not correct, I cannot get a response

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Weslo - The Crosswalk 5.2 package is not correct, I cannot get a response
Weslo - The Crosswalk 5.2 package is not correct, I cannot get a response - Image 2
Weslo - The Crosswalk 5.2 package is not correct, I cannot get a response - Image 3
Weslo - The Crosswalk 5.2 package is not correct, I cannot get a response - Image 4
Weslo sent me a bad product (wrong console), I cannot get a response. The fact that the handlebars are connected to the wrong console with loc-tight means I need the correct console and replacement handlebars. Extremely poor service, I've been trying since Friday.
View full review

User's recommendation: Rip-off.

Roxanne S Pnf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product Sucks

Have had since Christmas, it was a gift or with those reviews it would still be in the store it came from, after reading some of the reviews. A credit card # should not be needed just to get a PRODUCT that is paid for just so it can be turned on. GET ONE THAT ONLY NEEDS ELECTRICITY TO WORK NOT A CREDIT CARD #
View full review
Cons:
  • Can not simply turn it on

User's recommendation: Do not bother

Anonymous
map-marker Chicago, Illinois

No one talked to me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to talk to someone about my treadmill ad get it serviced. No one called me back. Very frustrating and disappointing
View full review

User's recommendation: Dont buy from this company

Nancy S Bjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodbridge, Virginia

To order a part

I have not been able to contact anyone about a part. My treadmill is about 5 yrs old it was running great but one of my grandkids must of pulled on the wires that connect to make the treadmill run and part is missing
View full review
Anonymous
map-marker Ashburn, Virginia

Called for service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Called for to know hhat is issue in tredmill, it suddenly get slow or stop. Once I was about to break face but No one picked call and no one called back.
View full review
Carl Y Gbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get activation code

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been trying to get the code from ifit.com but cannot do so w/o joining a membership that I do not want. Had I known that a code was required I would NOT have bought the treadmill as it's just a crazy idea to impose on your customers.

Shame on you folks and Walmart for not disclosing that bit on info! Also, it was left by my garage not on my porch and no one rang my door bell to let me know it was there. If I cannot get the code I will return the treadmill as I will not be able to use it. It's no wonder that SO many Americans are fed up with web sites that do not help people with an issue.

ifit is making it very hard and I do not appreciate this kind of service.

I will never buy a Weslo product ever again. Check reviews BEFORE they buy

View full review
Cons:
  • Poor customer service

Preferred solution: Let the company propose a solution

User's recommendation: Check reviews BEFORE they buy anything.

Nicki E Vwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Heraklion, Crete

My question was never answered. Disappointed with this company.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No response to my question regarding replacement of the walking belt. I send the model of my treadmill and ask the question. How I can replace the walking belt on on the treadmill because I couldnt find the belt for the model. Customer service never have responded other than sending me to review the company. How can you give a favorable review for the company that doesnt help the customer replace the part that needs to be replaced on their product. Very disappointing.
View full review
Anonymous
map-marker Omaha, Nebraska

Need to replace a motor hood

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Would you please have them call me again at 402450****? Thank you. They have not resolved my issue. Joann Largent
View full review
Sulekha A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stuck with a machine that is LOCKED and no way to activate it.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Machine DOES NOT work. They claim to have a number to call to activate, but it does not work and online you get routed to "treadmill experts" that charge money to 'help you get the help you need' - a complete waste of time, not to mention money. The unit does not work out of the box. They say call to have it activated and NOTHING HAPPENS.
View full review
Loss:
$300

Preferred solution: Activate the bloody treadmill!

User's recommendation: Do not buy a Weslo

Jacob S Sxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought Treadmill. Base doesn't fit.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a Weslo Cadence G 5.9i. The base is too wide and will not attach to the treadmill. Spent close to an hour on hold. Chose the option to receive a call back instead of waiting longer on hold. Never received a call back. I am hoping the store will take this thing back. Stay away from this company. Absolutely awful products and even worse customer service.
View full review
Loss:
$300
Cons:
  • Defective
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Do not waste your time with this company or products.

Kwasi A Ddy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Missing start up key

Weslo - Missing start up key
I have an old weslo Cadence Model # WLTL22191 Serial # N4134**** Im missing the ignition key to the unit. Am I able to order a replacement?
View full review
Russell M Nlo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sioux Falls, South Dakota

Very bad Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
These guys are no help, Charge for just answering emails, of No help at all, stay clear of this company and it's products. They use to have good stuff, but Not any More, had older one that lasted over 15 years, New Cheap Stuff lasted less than a year.
View full review

User's recommendation: Don't buy this cheap stuff

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article